Our services - Consumer duty
Consumer duty advice & implementation support
We can provide project support to ensure that your implementation plan is implemented. We can provide on-site end-to-end project management support or on a support basis to your existing team.
Compliance audits and policy writing
We can provide recommendations following our audit into the relevancy and effectiveness of your compliance arrangements against the new consumer duty requirements. We can also help write your policy and procedural documents.
We can provide training to your teams on a bespoke basis to help them as part of their roles and responsibilities. Our training can be delivered and tailored to boards, senior management and departments, both online and face-to-face.
We can review your complaint handling policies and processes against the consumer duty requirements and provide recommendations, as well as create your key policies.
We can help ensure that your policies and procedures are adequate and that vulnerable customers are receiving good outcomes and are being treated fairly throughout the customer journey.
We can help ensure that your financial promotions meet the consumer duty regulatory requirements and help deliver good customer outcomes.
How we will support you
We spend time understand your business, people, culture and business requirements.
We prepare a business proposal, including a plan of action, based on your unique needs.
We provide initial and ongoing support to deliver your requirements. This can also entail onsite and in-house support.
Sectors we serve
We work with start-ups to unicorns and offer licencing, compliance and support across the UK and Europe.
We work with retail, private & investment banks, and can help with authorisation applications, compliance, financial crime and training.
If you sell products and services and wish to offer your customers the option to purchase with finance, then we can help you become FCA authorisation.
From buy now pay later to more lending models, we can advise you on operations, strategy and authorisation.
We can help clients on financial crime and licence authorisation across a number of countries, including the United Kingdom, Ireland, Lithuania, and Estonia.
We work with UK and European regulators and can help you become authorised to offer investment services as a regulated business.
Why leading firms choose us as their partner.
Buckingham Capital Consulting has been a reliable and trusted partner. They spent time understanding our business, people and processes and worked closely with us throughout the process. They completed our licencing application to a high standard and in a timely and efficient manner. We were delighted with how smooth the entire process was from the application preparation and submission but also with the case officer at the FCA. Buckingham Capital Consulting ensured that our licence was obtained in an efficient and smooth manner. The value and expertise they provide became obvious early on in the process. We highly recommend Buckingham Capital Consulting.