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A UK platform that runs a firm's Consumer Duty programme, from products and target markets to fair value, complaints, metrics and board reporting, on top of a live register of obligations.
Relace scores 2.1 out of 5 (43 out of 100) in the Buckingham Intelligence Consumer Duty and Financial Promotions Software Index 2026 and ranks 6 of 14. It is strongest for UK consumer credit, payments and wealth firms running a Consumer Duty programme, and its best criterion is evidence of regulated clients at 4 out of 5. Not published or not stated on the pages read: pricing, regulatory content, integration, security and coverage of the three jobs.
Scores from the Consumer Duty and Financial Promotions Software Index 2026.
No award in the Consumer Duty and Financial Promotions Software Index 2026.
| Segment | Score out of 100 | Rank |
|---|---|---|
| For payment and e-money firms | 42 | 6 of 14 |
| For lenders and consumer credit firms | 41 | 6 of 14 |
| For investment and insurance firms | 46 | 6 of 14 |
The score out of 5 is the overall score out of 100 divided by 20. Leader goes to the top three overall, Best for to the first in each segment, and Top rated for to a score of 5 out of 5 on a criterion. Awards cannot be bought.
Where it scores best, and where to check closely, as shown in each ranking.
UK consumer credit, payments and wealth firms running a Consumer Duty programme.
What Relace publishes on its own pages, read on 26 October 2026.
A UK platform that runs a firm's Consumer Duty programme, from products and target markets to fair value, complaints, metrics and board reporting, on top of a live register of obligations. It states set-up in minutes to hours and UK or EEA data storage, and names one client. It does not publish a promotions approval product, prices, an API or security certifications.
| Fact | What the provider publishes |
|---|---|
| Coverage | Consumer Duty: "Products & target markets", "Customer journeys", "Vulnerabilities & harms", "Fair value", "Complaints", "Metrics & board reporting"; "Reports and board packs". Platform: "Live obligations. Every rule you have to follow, with real-time status". No financial promotions approval product. |
| Pricing | Not published on the pages read. |
| Regulatory content | "Every obligation traceable to its primary source"; "Rulebooks, enforcement actions and commentary"; assessed "against FCA guidance for your sector"; covers "the UK, EU, US and Middle East". No update time published. |
| Integration | Firm profile "populated from the FCA Register, Companies House and a variety of other sources"; documents uploaded "in whatever format they come"; "Owners, approvals and sign-off trails on every requirement"; "Build your programme in minutes to hours". No API published. |
| Security | "stored data staying in the United Kingdom or the European Economic Area"; encryption in transit and at rest; AI models "with zero data retention". No certification published. Selected for Cohort 2 of the FCA Supercharged Sandbox. |
| Clients | "Firms working with Relace include Gemcorp Capital, a $7B AUM private credit investor", with a quote from its Chief Compliance Officer and MLRO. |
| Date read | 26 October 2026 |
A fact that is not published is scored as not offered or, for a fee, as if it were high. It is never estimated.
Facts read on 26 October 2026 from: withrelace.com, withrelace.com/product, withrelace.com/product/consumer-duty.html, withrelace.com/blog/…, withrelace.com/blog/….
Each score with the evidence behind it.
Each criterion is scored 0 to 5 against the best published offer in the Consumer Duty and Financial Promotions Software Index. 0 means not offered or not published. How it is scored
The other providers in the same ranking, ordered by score.
| Provider | Score out of 5 | Rank | Strongest for |
|---|---|---|---|
| Zango | 3.7 | 1 of 14 | Firms wanting wide regulator coverage and promotions review in one tool |
| Adclear | 3.2 | 2 of 14 | Payment, lending and investment firms with high marketing volumes |
| Ruleguard | 3.2 | 3 of 14 | UK firms wanting all three jobs on one platform |
| Archer | 2.6 | 4 of 14 | Large banks and insurers wanting regulatory change inside an enterprise risk platform |
| Bloomberg Regology | 2.6 | 5 of 14 | US firms wanting a published per-user price for regulatory change alerts |
| Corlytics | 2.0 | 7 of 14 | Global banks, insurers and payment firms tracking regulation across many countries |
| Sedric | 2.0 | 8 of 14 | US and UK fintechs and trading firms reviewing marketing and partner content |
| Saifr | 2.0 | 9 of 14 | US investment and insurance firms checking drafts against FINRA and SEC rules |
| Red Marker | 1.9 | 10 of 14 | UK, US and Australian firms scanning documents and partner websites |
| Aveni | 1.8 | 11 of 14 | Advice, wealth and lending firms testing outcomes across customer calls |
| MorganAsh | 1.8 | 12 of 14 | Insurers, advisers and lenders evidencing how they treat vulnerable customers |
| CUBE | 1.6 | 13 of 14 | Global institutions needing regulatory change data across many countries and languages |
| Recordsure | 1.4 | 14 of 14 | Banks and advice firms reviewing calls and case files for outcomes evidence |
Full Consumer Duty and Financial Promotions Software Index ranking
Side by side on every criterion, fact and award.
Head-to-head comparisons cover pairs within the top five of each ranking. Relace is compared with its alternatives in the table above.
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