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Ongoing compliance support

The compliance work a regulated firm must do every month, done to the FCA’s standard.

Reviewed by Harry Khan, Founder · 10 November 2026

Ongoing compliance support is a standing arrangement in which an adviser carries out the regular compliance work an FCA-regulated firm must do: monitoring, regulatory returns, financial promotions review, policy updates and board reporting.

What is included

The scope is set each year around your permissions, products and team. Most firms include:

See also: Outsourced compliance officer · Compliance health check

How it works

  1. ScopeWe agree the year’s plan against your permissions, risks and calendar of returns.
  2. DeliverThe monthly work is carried out and logged in the shared client workspace.
  3. ReportYour board receives a short report on findings, actions and regulatory change.
  4. ReviewThe plan is reset each year, or sooner if the business changes.

The regular compliance calendar

TaskHow oftenWho relies on it
Compliance monitoring testingMonthly or quarterly, to the planBoard, FCA
Safeguarding reconciliations reviewMonthly checks between auditsBoard, safeguarding auditor
Regulatory returnsTo each return’s deadlineFCA
Financial promotions reviewBefore each promotion is publishedFCA, customers
Board compliance reportQuarterlyBoard
Consumer Duty board assessmentAt least once a yearBoard, FCA
MLRO annual reportOnce a yearBoard, FCA

Get in touch

Tell us where you are and where you want to be.

[email protected]
+44 7563 115980 (phone and WhatsApp)

Further detail

Who this is for

Firms that are authorised or registered with the FCA and have a compliance officer or MLRO in post, but not yet a full compliance team. It suits firms in their first years after authorisation and firms adding products or markets faster than they can hire.

How it differs from an outsourced compliance officer

With ongoing support, your own compliance officer stays responsible and we carry out and check the work. With an outsourced compliance officer, we provide the person who runs the function. Many firms start with one and move to the other as they grow.

Firms we support

Payment institutions, e-money institutions, cryptoasset firms, consumer credit firms and investment firms, including UK branches and subsidiaries of overseas groups.

Questions

What does ongoing compliance support include?

Typically compliance monitoring, regulatory returns, financial promotions review, policy updates, regulatory change tracking, board reporting and support for the MLRO. The scope is agreed each year around your permissions and products.

Is ongoing compliance support the same as a compliance retainer?

Yes. A compliance retainer is the common name for the same arrangement: an agreed scope of regular compliance work carried out each month.

Who stays responsible for compliance?

Your firm. The FCA holds the firm and its approved people responsible. We carry out and check the work, and your compliance officer and board make the decisions.

Can you file our FCA returns?

Yes. We prepare and check the returns and can submit them on your behalf where you give us access to the FCA’s systems.

Can the scope change during the year?

Yes. The plan is reset when the business changes, for example a new product, a new market or a new permission.

Sources

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