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BitGo and Hex Trust side by side in the Crypto Custody Index 2026: scores, evidence, published facts and awards.
In the Crypto Custody Index, BitGo scores higher overall: 4.2 out of 5 (83 out of 100) against 4.0 (81), ranking 1 and 2 of 12. BitGo also scores higher in every segment.
Overall and segment scores out of 100, and the score out of 5.
| Score | BitGo | Hex Trust |
|---|---|---|
| Score out of 5 | 4.2 | 4.0 |
| Score out of 100 | 83 | 81 |
| Overall rank | 1 of 12 | 2 of 12 |
| For funds and asset managers (out of 100) | 88, rank 1 | 87, rank 2 |
| For crypto, payment and stablecoin firms (out of 100) | 84, rank 1 | 83, rank 2 |
| For corporate treasuries (out of 100) | 77, rank 2 | 72, rank 4 |
| Type | Qualified custodian and national trust bank | Licensed institutional custodian |
Each score with the evidence behind it.
| Criterion | BitGo | Hex Trust |
|---|---|---|
| Regulatory standing | 5/5 Custody licences from the OCC, NYDFS, BaFin, MAS and VARA published. | 5/5 Licences in Singapore, Dubai and Hong Kong published. |
| Published pricing | 1/5 Fee method published; no rates. | 0/5 Not published on the pages read. |
| Asset coverage | 5/5 1,110+ assets across 44+ blockchains published. | 5/5 501 assets published. |
| Security assurance | 4/5 SOC 2 Type 2 and full cold storage published; SOC 1 and ISO 27001 not stated. | 5/5 SOC 1 Type II, SOC 2 Type II and ISO 27001 with auditors named. |
| Insurance | 5/5 $250M cover and Lloyd's insurers published. | 4/5 $25M shared cover published; insurer not named. |
| Client asset segregation | 5/5 Segregated, bankruptcy-remote wallets stated. | 5/5 On-chain segregation and insolvency-remote structure stated. |
Each criterion is scored 0 to 5 against the best published offer in the Crypto Custody Index. 0 means not offered or not published. How it is scored
What each provider publishes on its own pages, read on 26 October 2026.
| Fact | BitGo | Hex Trust |
|---|---|---|
| Regulatory standing | Licences page: BitGo Bank & Trust, National Association, authorised by the OCC; BitGo New York Trust Company, regulated by NYDFS; BitGo Europe GmbH, MiCAR licence from BaFin; BitGo Singapore, Major Payment Institution licence from MAS; BitGo Custody MENA FZE, licensed by VARA for custody; BitGo GmbH, affiliated with VQF under FINMA supervision. | Custody FAQ: "Registered with the Monetary Authority of Singapore (MAS) as a Major Payment Institution"; "Regulated by the Dubai Virtual Assets Regulatory Authority (VARA) to offer virtual asset custody services"; licensed under Hong Kong's Trust or Company Service Provider regime. |
| Pricing | Billing methodology: a basis point fee on average assets under custody plus fees on outgoing transfers, at "the rate or tiered rates specified in the client's agreement". No rates published. | Not published on the pages read. |
| Asset coverage | "supports more than 1,110 crypto assets across more than 44 different blockchains" (BitGo article). | "Hex Safe supports the following 501 assets, listed alphabetically by ticker" (help centre). |
| Security | "100% Cold Storage" in "Cold storage environments that are offline"; SOC 2 Type 2, renewed annually (BitGo article). SOC 1 not stated on the pages read. | Trust Center: SOC 2 Type II (December 2023, AssuranceLab), SOC 1 Type I and II (February 2023, Deloitte), ISO 27001:2013; keys held in FIPS 140-3 Level 3 hardware security modules in air-gapped environments. |
| Insurance | "We maintain a $250M insurance policy on digital assets where BitGo Bank & Trust, National Association maintains all of the keys", from "a syndicate of insurers in the Lloyd's of London and European Marketplace". | "Our insurance policy provides a maximum coverage of US$25,000,000 across all clients"; dedicated cover can be extended "upon agreement with our Lead Insurer". Insurer not named. |
| Segregation | Custodial wallets are "structured to keep client assets segregated from corporate balance sheets" and "segregated and structured to be bankruptcy-remote". | "Client assets are both legally and technologically segregated through on-chain account structures"; "Hex Trust utilises an insolvency-remote legal structure". |
| Date read | 26 October 2026 | 26 October 2026 |
Not published or not stated by BitGo: pricing and security.
Not published or not stated by Hex Trust: pricing and insurance.
Facts read on 26 October 2026 from: bitgo.com/products/qualified-custody, bitgo.com/company/licenses, bitgo.com/resources/billing-methodology, bitgo.com/solutions/insurance, bitgo.com/resources/blog/…, bitgo.com/resources/blog/…; and hextrust.com/services/custody, hextrust.com/trust-center, hextrust.com/insurance-coverage-framework, help.hextrust.com/knowledge/….
Awards follow from the published scores and cannot be bought.
From each provider's strongest criteria and published terms.
Firms needing licensed custody across the US, EU, Singapore and Dubai.
Firms in Asia and the Middle East wanting licensed custody with a published asset list.
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